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CDPR apologises for Cyberpunk 2077 last-gen console issues, offers refunds

The PlayStation 4 and Xbox One versions of the game have been plagued by performance issues

A man leans against a supercar in the foreground, looking out over a Cyberpunk city

Cyberpunk 2077’s PC launch has had its foibles, including some rather embarrassing (and NSFW) clipping. However, the game’s console launch – particularly on last generation hardware – has prompted reports pertaining to lacklustre performance across the board. In response to this, CD Projekt Red has today announced that it will be offering refunds to unhappy players who purchased the game on either PlayStation 4 or Xbox One.

Although there was never the expectation for last-gen versions of Cyberpunk 2077 to match next-gen performance, it has been widely reported that the Xbox One version of the game is plagued by low framerates, poorly-rendered textures, and glaring lighting issues.

The story is similar for PlayStation 4 players, with Sony reportedly offering refunds to players even beyond the two hour playtime cut-off. It was also reported in the same thread that Sony would be “issuing a business complaint to CDPR about the issues.”

Regardless of whether this reported complaint transpired or not, CD Projekt Red has now apologised for Cyberpunk’s sub-optimal performance on last-gen hardware, as well as for not showcasing the game running on PS4 and Xbox One consoles prior to the game’s launch. Furthermore, the studio has promised to “fix bugs and crashes, and improve the overall experience”, announcing two large patches in the new year that will hopefully remedy “the most prominent problems gamers are facing on last-gen consoles.”

Last-gen players shouldn’t get their hopes up for next-gen quality, however, as CDPR asserts that these patches “won’t make the game on last-gen look like it’s running on a high-spec PC or next-gen console, but it will be closer to that experience than it is now.” Considering the gulf in processing power between the two generations of consoles, this is perhaps to be expected.

As stated in CDPR’s tweet, dissatisfied players can now refund their digital copies of the game via PSN or the Microsoft store respectively. Meanwhile, those with physical copies of the game can try their hand at a store return before contacting the dedicated refund email address if unsuccessful.